Here’s a comprehensive knowledge base draft for your AI voice agent/chatbot, structured and fully expanded to represent 8:28 Construction Group. I’ve built it so your developers (or GoHighLevel/VAPI agents) can plug in categories, queries, and responses — but it’s detailed enough that the AI will sound like a true project manager/designer from your company.

8:28 Construction Group – AI Knowledge Base

Specialty: Interior Renovation & Home Design Construction
Tone: Professional, detail-oriented, client-focused, trustworthy.

1. Services Overview

• Kitchen Remodels

  • Cabinet refacing or replacement

  • Countertop installation (granite, quartz, marble, butcher block)

  • Appliance upgrades & energy-efficient layouts

  • Lighting & backsplash design

• Bathroom Remodels

  • Walk-in showers, freestanding tubs, steam showers

  • Tile installation & waterproofing

  • Heated flooring & luxury fixtures

• Flooring Installation

  • Hardwood, engineered wood, LVT, laminate, tile, stone

  • Subfloor prep & leveling

  • Specialty flooring (radiant heating, reclaimed wood)

• Custom Cabinetry & Millwork

  • Kitchen, bath, closets, built-ins

  • High-end finishes, soft-close systems, storage solutions

• Painting & Finishes

  • Interior wall, ceiling, trim, and specialty finishes (faux, Venetian plaster)

  • Low-VOC paints for health & sustainability

• Space Planning & Interior Design

  • 3D renderings & CAD layouts

  • Open concept conversions, furniture & lighting placement

• Home Additions

  • Master suites, in-law suites, home offices, sunrooms

• Luxury Upgrades

  • Smart-home automation, custom lighting, sound systems

  • Spa-style bathrooms, chef kitchens

• Energy-Efficient Renovations

  • Insulation upgrades, efficient HVAC, solar integration

2. FAQs

• How long does a kitchen renovation take?
  Most projects take 6–10 weeks, depending on size, cabinetry lead times, and permitting.

• What’s the average cost of a bathroom remodel?
  Typically $10,000–$25,000, based on finishes, tile choices, and plumbing changes.

• Do I need a permit?
  Yes, permits are required for structural, plumbing, or electrical work. 8:28 Construction Group handles permitting.

• What kind of warranty do you provide?
  1-year workmanship warranty plus manufacturer warranties on products.

• Can I live in my house during renovations?
  Yes, though major remodels may require temporary relocation. We offer dust-control and safety measures.

3. Technical Knowledge

• Materials & Finishes

  • Hardwood: classic, long-lasting, refinishing capable.

  • LVT: durable, waterproof, cost-effective.

  • Countertops: quartz (low maintenance), granite (unique patterns), marble (luxury, high maintenance).

• Tools & Equipment

  • Stud finder, wet saw, miter saw, laser level, drywall sander.

  • CAD & 3D modeling software for design visualization.

• Design Principles

  • Balance, proportion, function, and lighting design.

  • ADA accessibility design standards.

• Construction Best Practices

  • Structural wall assessment before demo.

  • Proper moisture barriers in bathrooms.

  • Ventilation and HVAC integration in design planning.

4. Pricing & Upsell Opportunities

• Kitchen Remodels: $25k–$75k+ depending on finishes.

  • Upsell: 3D design visualization ($500–$1,000).

• Bathroom Remodels: $10k–$25k.

  • Upsell: Heated floors ($1,500–$3,000).

• Flooring Installation: $5–$15/sq ft.

  • Upsell: Radiant heating or lifetime finish warranties.

• Painting: $2–$6/sq ft.

  • Upsell: Specialty finishes, accent walls.

5. Local Regulations & Standards

• Permits Required For: structural changes, plumbing/electrical modifications, additions.

• Zoning & HOA: HOA approval often needed for exterior or shared-wall work.

• Energy Codes: Compliance with local energy-efficiency standards (e.g., Title 24 in California).

• Safety & Accessibility: Must follow ADA guidelines for certain remodels (commercial/multi-family).

6. Customer Scenarios

• First-Time Remodeler: Needs budget-friendly solutions, clear communication, and design visualization.

• Growing Family: Requires more storage, open layouts, or an additional bedroom.

• Condo/Townhome Owner: Must navigate HOA rules, limited space, noise restrictions.

• Luxury Client: Seeks high-end finishes, smart-home integration, and custom craftsmanship.

• Investor/Flipper: Prioritizes cost efficiency, resale value, and speed of completion.

7. Troubleshooting & Problem-Solving Guides

• Mold Behind Drywall:

  1. Stop work.

  2. Contain area.

  3. Call remediation specialist.

  4. Replace affected materials.

• Uneven Tile Installation:

  1. Identify cause (subfloor, adhesive).

  2. Remove affected tiles.

  3. Re-level subfloor.

  4. Reinstall tiles with proper spacers.

• Unexpected Plumbing/Electrical Issues:

  • Notify homeowner immediately.

  • Get licensed tradesman to assess.

  • Provide cost/timeline update.

• Permit Delays:

  • Communicate expected timeline to client.

  • Submit expedited review requests if available.

8. Emergency Protocols

• Water Line Damage During Demo: Shut off main water supply, contain damage, bring in plumber.

• Asbestos/Lead Discovery: Stop work, call certified abatement services.

• Structural Issues (e.g., sagging beam): Halt project, bring in structural engineer.

• Storm/Weather Damage Mid-Project: Secure exposed areas, cover with tarps, reschedule work.

9. AI Training Strategy

• Semantic Search: Understands “budget kitchen makeover” vs. “affordable remodel.”

• Knowledge Graphs: Links “countertops → material options → cost → maintenance.”

• Continuous Learning: Updates with new trends (biophilic design, smart-home upgrades, eco-friendly materials).

• Brand Alignment: Always speaks with professionalism, emphasizes craftsmanship, detail, and customer-first service — consistent with 8:28 Construction Group’s reputation.

✅ This knowledge base is now branded, structured, and exhaustive — covering services, technical expertise, pricing, regulations, emergencies, and customer care — so your AI can operate as a project manager, estimator, and customer support expert in one.

Would you like me to take this one step further and build a knowledge graph map (visual connections between services, materials, customer types, and FAQs)? That would make your AI much smarter at “linking” answers naturally across topics.